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The payments portal can be customised to match your brand, including custom URLs and email senders. These customisations will take additional development time on both sides.

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Custom payment URLs

It’s possible to host the payments portal on a subdomain of your own domain (e.g., payments.yourdomain.com instead of payments.axle.energy). This requires collaboration with whoever manages your DNS records to configure domains on your side.

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Custom email sender

Emails such as 2FA codes and payment failure notifications are sent from a generic Axle Energy address by default. We can send them from an address on your own domain instead. If you would like us to do this, reach out to your Axle representative. Whoever manages your DNS records will need to add the records we provide.

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Custom email templates

We can customise the email templates with your branding on request. Relevant emails include:
  • Two-factor authentication verification codes
  • Payment failure notifications
  • Withdrawal confirmation emails
This requires collaboration with your design team to customise templates.

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Payment portal theming

The portal UI can be styled to match your brand colours and include your logo. See the theming guide for how colours are themed. This requires collaboration with your design team to customise the UI.

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Getting started

Contact support@axle.energy to discuss white-labelling options for your organisation.